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DeLonghi Esclusivo DCM485 10-Cup Thermal Carafe and Coffeemaker, Brushed Stainless Steel We purchased our first DeLonghi DCM485 a couple years ago. Went to the internet and read the mixed reviews and bought it anyway (Strike 2). First pot we had coffee and grounds all over the counter the same as the reviews (strike 3). When it failed we tried to get it repaired. We have contiued to try different things and have settled into cleaning up the mess every other pot of coffee. We found the same as others no parts for versions made in the Peoples Republic of China. Loved it. Received the coffe pot and immediately cleaned and set it up.
We decided to buy a replacement. After looking in all the right stores we found that no one was carrying this version (Strike 1). I took changed out parts with the old coffee maker in an effort to figure out what had changed with no luck. This morning we gave up and decided to buy a different brand.
So, it was a Gold Box special and refurbished, so I figured that they would have fixed the leak issue. It still leaks. I am very disappointed, but that's what I get for ignoring the reviews.
It ruined a $250 panel on our white cabinets below it. TRUST ME. All the reviews are correct; it WILL overflow. Good riddance. Bought and kept for looks, but after a year of experimenting with modifications to prevent the constant overflows, I JUST THREW THE P.O.S. Read up on all the online reviews (not just Amazon's), and you too can avoid a year of wasted money and time. So glad I threw this thing out this morning; going to get a different brand today and put this year of coffee hell behind me. I modified the button that the carafe presses by making it stick out farther, but still, once a month I forget to push the carafe all the way in and BINGO, mess all over again.
Amazon should do better by us. But not sure why Amazon continues to sell it. OUT THE KITCHEN WINDOW. DeLonghi knows it designed this flaw, but for some reason Amazon, unlike other retailers, is still carrying this defective product. Search this product on the web and you will see that it has a design flaw; that is why a certain well-known coffee shop stopped selling it in their stores. If the carafe is not pushed all the way back (and sometimes when it even is), the coffee won't flow to the carafe and instead goes everywhere with the grinds. I am reporting the product to the CPSC in hopes they get a recall out and pull it off the market. No way to start your day.
THis makes better coffee than most coffee makers but is somewhat messy, especially if the grounds flow over which has happened many times to me. The coffee also spills when poured from the carafe if you are not very careful.
My DeLonghi DCM 485 worked well for a year and a half, although the comments on the lid are pretty much spot on. The other day, the lid protrusion where you turn the lid broke, rendering the lid totally inoperable, so same with the coffee maker. It made pretty decent coffee and I like the carafe feature. We will see if DeLonghi or Starbucks makes good on this.
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